Privacy Policy

Last updated: January 2026

1. Introduction

zee77 ("we", "our", or "us") operates the online casino and sports betting platform accessible at https://zee77.club. We are dedicated to protecting the privacy and personal data of all users who access our platform, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh. This Privacy Policy sets out in clear, formal terms how we collect, process, store, and protect your information in connection with your use of our services.

By registering an account, accessing our platform, or using any of our services — including cricket betting, live casino games, slots, and crash games — you acknowledge that you have read and understood this Privacy Policy. If you do not agree to the terms described herein, please discontinue use of the platform immediately. This policy applies to all users, including those accessing via mobile applications or browser interfaces on bKash, Nagad, or Rocket payment integrations.

2. Information We Collect

To provide a safe, compliant, and personalised experience on the zee77 platform, we collect several categories of information. These are detailed below.

2.1 Registration & Account Information

When you create an account with zee77, we collect the following personal details:

• Full legal name, date of birth (players must be 21 years or older), and gender
• Email address, mobile phone number, and residential address (city and district within Bangladesh)
• Username and securely hashed password credentials
• Identity verification documents where required for KYC compliance (e.g., national ID, passport)

2.2 Transaction & Financial Information

To facilitate deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other supported payment channels, we collect:

• Mobile wallet identifiers (bKash/Nagad/Rocket account numbers) used for deposit or withdrawal transactions
• Transaction history, deposit amounts (in Bangladeshi Taka ৳), withdrawal requests, and bonus balances
• Payment method details — we do not store full card numbers; partial masked data may be retained for transaction reference

2.3 Technical & Usage Data

When you interact with the zee77 platform, we automatically collect certain technical data to ensure platform stability and security:

• IP address, browser type and version, operating system, and device identifiers
• Session timestamps, pages visited, click-stream data, game activity logs, and betting history
• Referral source and affiliate tracking parameters where applicable

3. How We Use Your Information

zee77 uses the information we collect strictly for the following lawful and legitimate purposes:

• Account creation, identity verification, and ongoing account management — including KYC checks to verify that all players are 21+ only
• Processing deposits and withdrawals through bKash, Nagad, Rocket, Upay, Visa, and Mastercard channels
• Fraud prevention, anti-money laundering (AML) compliance, and detection of suspicious or unauthorised activity
• Providing personalised gaming recommendations, bonus offers, and cricket or sports betting promotions relevant to your activity
• Responding to customer support queries, complaints, and dispute resolution requests
• Improving our platform, analysing usage trends, and conducting internal analytics to enhance the player experience

We do not use your data for unsolicited third-party advertising, nor do we engage in automated profiling that produces significant legal effects without your explicit consent. All data processing is conducted proportionately and only to the extent necessary to fulfil the above purposes.

4. Payment Data & Financial Privacy

The security of your financial data is of the utmost importance to zee77. All payment transactions processed through our platform — including bKash mobile wallet top-ups, Nagad transfers, Rocket payments, and card transactions — are handled under strict security protocols.

Transaction records are retained for a period necessary to meet our legal obligations, resolve disputes, and comply with any applicable financial regulations. Beyond that minimum retention period, financial records are securely deleted or anonymised.

5. Cookies & Tracking Technologies

zee77 uses cookies and similar tracking technologies to maintain session state, remember user preferences, and gather analytical information. The types of cookies we use are:

• Essential Cookies: Required for core platform functionality such as login session management, cart and game state persistence. These cannot be disabled without degrading platform performance.
• Analytical Cookies: Used to understand how users navigate the platform, which games are most popular, and where friction points occur. This data is aggregated and anonymised.
• Functional Cookies: Stores preferences such as preferred language (English), currency display (৳ BDT), and notification settings to personalise your experience on return visits.

You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of specific platform features. We do not use cookies to serve third-party advertising on the zee77 platform.

6. Sharing & Disclosure of Information

zee77 does not sell, trade, or rent your personal information to unrelated third parties. We may share your information only in the following strictly defined circumstances:

• Service providers: Trusted payment processors (bKash, Nagad, Rocket, Visa, Mastercard), KYC verification partners, and IT infrastructure providers who are bound by strict data processing agreements and may only use your data to the extent necessary to provide those services to zee77
• Legal compliance: Where required by applicable law, court order, regulatory authority, or law enforcement agency — we will disclose the minimum information necessary and, where legally permissible, notify you of such disclosure
• Fraud and AML investigations: In the event that account activity triggers our fraud detection systems or AML protocols, relevant data may be shared with authorised financial intelligence units or investigative bodies
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to equivalent privacy protections and prior notice to you

In all cases of data sharing, we apply the principle of data minimisation — only the information strictly necessary for the stated purpose is disclosed. We do not share your data with advertising networks, data brokers, or social media platforms without your explicit consent.

7. Data Retention

zee77 retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Specifically: active account data is retained for the duration of your account's existence; following account closure, personal data is retained for a minimum period to comply with financial record-keeping requirements and to resolve any outstanding disputes or regulatory inquiries.

Upon the expiry of the applicable retention period, your data will be securely deleted or irreversibly anonymised so that it can no longer be attributed to you as an identifiable individual. Where deletion is not immediately feasible due to technical constraints, we will isolate and restrict access to the data pending deletion.

8. Your Privacy Rights

As a user of the zee77 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected]:

• Right of Access: You may request a copy of the personal data we hold about you, including the categories of data, the purposes of processing, and any third parties with whom it has been shared.
• Right of Rectification: If any personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request its correction at any time.
• Right of Erasure: Subject to legal retention obligations, you may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or where you withdraw consent.
• Right to Restrict Processing: You may request that we restrict the processing of your data in certain circumstances, such as while a rectification request is being assessed, or where you contest the lawfulness of processing.
• Right to Withdraw Consent: Where our processing of your data is based on your consent (e.g., for marketing communications), you may withdraw that consent at any time without prejudice to the lawfulness of processing carried out prior to withdrawal.

We will respond to all privacy rights requests within a reasonable timeframe. In complex cases, a response may take up to 30 days from the date of receipt. We will not charge a fee for exercising these rights under normal circumstances. If a request is deemed manifestly unfounded or excessive, we reserve the right to charge a reasonable administrative fee or decline the request with written justification.

9. Security Measures

zee77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include: SSL/TLS encryption for all data in transit; encrypted storage for sensitive data at rest; access controls limiting data access to authorised personnel only; regular security audits and vulnerability assessments; and secure coding practices throughout our platform development lifecycle.

Despite our best efforts, no digital platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify affected users without undue delay and take all reasonable steps to mitigate the impact of the breach. We strongly encourage all users to use strong, unique passwords for their zee77 account and to enable any available two-factor authentication features.

10. Children's Privacy & Age Restriction

The zee77 platform is strictly intended for adults aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. If you are under 21 years of age, you are not permitted to register an account or use any services on this platform. If we become aware that we have inadvertently collected personal data from a user who is under 21, we will take immediate steps to delete that data and close the associated account. Parents and guardians are encouraged to use appropriate parental control tools to prevent minors from accessing online gambling platforms. If you believe a minor has registered on our platform, please contact us immediately at [email protected].

11. Third-Party Links & External Services

The zee77 platform may occasionally reference or display information relating to third-party services, including payment providers such as bKash, Nagad, and Rocket, or sports data providers for cricket and football fixtures. These third-party services operate under their own independent privacy policies and terms of service. zee77 is not responsible for the data practices of third-party services and does not control or endorse the content, privacy policies, or practices of any such external service. We strongly recommend that you review the privacy policy of any third-party service you interact with in connection with your use of the zee77 platform.

12. Changes to This Privacy Policy

zee77 reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the zee77 platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised policy, you should discontinue your use of the platform and may request account closure by contacting [email protected]. We encourage you to review this page periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the manner in which zee77 processes your personal data, please do not hesitate to contact our dedicated privacy support team. We are available around the clock, every day of the week, in accordance with Bangladesh Standard Time (BST, UTC+6).

We aim to respond to all privacy-related enquiries within 2 business days. For urgent matters concerning data security or suspected unauthorised access to your account, please mark your message as urgent and we will prioritise your request accordingly.